How to reboot an Honor smartphone if it is so frozen that it does not respond not only to gestures, but also to pressing buttons? The appearance of such a question in a user’s mind indicates that serious problems have arisen with the smartphone.
There are several ways to wake up a “dead” Android and make it work again. Most often, the result depends on the persistence of the gadget owner and his willingness to try various options for restoring the device. But in the most severe cases, you will have to contact a service center, so users should find out the address and telephone number of the workshop in advance and not take rash actions that could lead to refusal of warranty repairs (the appearance of mechanical damage or interference with the software will lead to the fact that repairs will have to be paid for to pay).
How to reboot a Huawei/Honor phone if it's frozen?
If your Honor or Huawei smartphone freezes and does not turn off, the screen does not respond to touches, you need to use another reboot method. Which?
Press the power key and hold it for about 10 seconds (note the screenshot above - this is indicated at the bottom of the screen) until the display goes dark.
The smartphone will restart in normal mode.
If for some reason this does not work, you can try the following combination: volume up + mute keys.
Or - volume down + power off keys.
And if one of the last two methods helped you, that is, when you press and hold these keys the screen goes dark, immediately remove your finger from the buttons so as not to load an additional mode (recovery, for example).
While Androids are extremely popular devices, the problem is that they only start to lag after a few months. We know, eye roll, right? This is common for most Android devices such as Huawei y511. This is why people have problems with freezing, slow speed, poor battery backup, etc. This is also the reason why most people keep their phone without photos and apps. However, what most people don't realize is that resetting Huawei can solve many of your problems. A hard or soft reset on your Huawei phone can easily stop your phone from lagging by rebooting apps and everything else on the phone. Nifty, right?
But how to properly restore a Huawei phone? Your first instinct may be to head to Google and do a quick search to find a tutorial on how to reboot your phone. But don't waste your time searching through a bunch of tutorials looking for the perfect one when we have three great solutions for you below.
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Reset Huawei
Step 2: Enter Download Mode on Your Huawei Phones
Three steps to enter download mode. A. Turn off your phone. b. Press and hold the + Down button + Power button + Power button at the same time.
With. Press the Volume Up button to enter Download Mode.
Reset Huawei
Step 3: Download the recovery package
After entering the download mode, Huawei Data Recovery will start downloading the latest recovery package on your Huawei phone. This may take some time, please wait until it is completed.
Reset Huawei
Step 4: Remove your phone lock screen without losing data.
You can allow Android lock screen to be removed when the recovery package download is complete. You don't need to worry about your data, nothing will be lost during the process.
Reset Huawei
Once all the progress is completed, you will be comfortable accessing your Huawei phone without entering a password and viewing all your data on the device without restrictions. To be honest, after using Huawei Data Recovery, I believe it will be a good helper for you to unlock screen lock when you fail Huawei as well as other Android phones. This way, when you encounter the awkward situation described above, you don't need to worry about it. Trust me, just try it. All about smartphones: MotoZ2 Force Edition, Moto X4, Oppo R11 (Review) and Huawei Mate 10 (Review), BlackBerry KEYone, HTC U11, Meizu Pro 7, Samsung Galaxy Note 8 and Nokia 8.
In most cases, when such symptoms appear, the so-called “Hard Reset” can help. This is nothing more than resetting the system to factory settings.
Of course, this will not return deleted files or restore modified files, but it will return some system settings to normal and remove junk files that affect performance.
Next, we will look at all the possible ways to perform a factory reset on any Huawei device.
Before performing a factory reset, make a backup of all important user data (contacts, photos, etc.)
Reviews in question-answer format
So, let's check out the reviews. Or rather, requests, as well as answers to them:
Anton. I have honor 10. I actively use the phone for various purposes. Naturally, and Wi-fi. And suddenly I recently read that an update arrived via Wi-Fi. And I really don’t want to install it. Now the smartphone requires a reboot. I’m not doing this yet, but I still have to. How to get rid of this update?
Answer. Install a special program on your computer called HiSuite. Next, connect your mobile phone to your PC and follow the instructions from this software.
Alina. I use Honor 9 lite. I installed the eighth version of the update. And problems immediately began. For example, the network is completely lost as soon as I start a regular telephone conversation.
Answer. It may be easier to return to the seventh version if everything worked stably before.
Boris. On my Honor 7a the screen is glitchy after the update. When the facial recognition tool is launched, it only locks in the vertical position.
Recommendation. Go to your smartphone’s settings and deactivate the “device activation” function - just move the slider next to it.
Bogdan. I have this problem now - on my Huawei P20 Lite, for some reason all updates come to the so-called lock screen. And this is very inconvenient.
Recommendations. Change the lock screen theme to something else. Most likely the reason lies precisely in this.
Vladimir. Some people write that after the update their sensor is very glitchy. If this is the case, I advise you to return to the seventh version of the firmware. Using, of course, the well-known HiSuite software. But there is an important point. With such a rollback, personal data is retained. But pictures, music, videos - no. Therefore, it is worth initially saving important files somewhere.
Sergey. I noticed one unpleasant thing - after the upgrade on the Honor 8x, the built-in player, which I had previously used to listen to music, stopped functioning.
Possible Solution. Some create an additional folder with music through a computer and then record it on the phone. And everything starts to function as before.
Oleg. Updated Honor 9 on my own. The phone has completely stopped accepting SIM. And when they try to get through to me, I simply don’t notice it. No sound. There is no vibration. Although I set everything in the settings.
Answer. Perform a factory reset while maintaining a backup copy of your data. This is done through the Recovery menu. If the problem is not solved, then repeat the operation, but without copying the backup copy back. If you need to save your contacts, just copy them somewhere. And then stuff it manually.
Olga. I have Honor 8. Updated. Now a message pops up on the screen all the time asking that various programs and servers be able to search for Wi-Fi networks, even if there are connections. Very annoying.
Solution. You need to go to the wireless network settings and deactivate the Wi-fi function.
Tamara. Before the upgrade everything worked fine. Now something is wrong with the charging. The battery seems to be charging. Shows one hundred percent. But after a few hours the phone switches off - I have an Honor 8, by the way. Or I turn on the camera, the reboot begins. And it shows that the charge level is zero.
Solution. There is a high probability that your mobile phone battery is faulty. And the situation can only be corrected by completely replacing the battery.
Alyona. On Honor 10, after, of course, the next update, serious problems with the camera began. The image always turns out cloudy!
Answer. There were problems with auto brightness adjustment and focus sensors. If it is not possible to correct the situation programmatically, then you will have to take the smartphone to a service center so that specialists can look at it.
Anton. I have Honor 8x. Completed the upgrade. And problems with communication began. The Internet is working. Everything is fine. But at this moment people are trying to call me and I seem to be in no access zone. Then a message comes that they called.
Solution. If the settings are set to 4G, then you need to go to the mobile network, then to the preferred mode. Choose auto instead of 4G.
Igor. I switched to EMUI 9 on my Honor 8. It works stably. But there is one problem. The sound became much quieter.
Answer. Another option is to roll back to factory settings. Or use the so-called engineering menu for more precise settings. It is called by a special command – *#*#2846579#*#*.
Matvey. Suddenly the microphone on the Honor 9 lite stopped working completely after an automatic update was performed. I tried all the settings. There is no effect.
Answer. I had the same thing. I never found the reason. But a simple reboot of the phone helped. Perhaps this is some kind of temporary glitch.
Semyon. Honor 8x after the update is now incredibly buggy when playing. Everything slows down and barely starts. Some applications do not want to be activated at all.
Recommendations. After the next update, the smartphone rolls back to the battery saving state. Low performance. To return everything to the way it was before, you need to go to the “Battery” section through the settings. And set “productive mode” there.
Natalia. I use Honor 10. I updated it just a couple of hours ago. After that, they started calling my husband’s phone and asking what happened. It turns out that both of my SIM cards are now, for some unknown reason, unavailable for calls.
Solution. You need to go to “wireless networks” and “Mobile network” - through the settings of your mobile phone. And set “auto 4g/3g/2g” there.
Yaroslav. I switched to EMUI 9. Now the video simply cannot be played on my smartphone. Not at all. I have a ten from Honor, if that's the case.
Recommendations. You need to use the Google Market functionality to first completely remove and then reinstall the proprietary Huawei Video application.
Oksana. On my Honor 8 Lite, after I installed Android Nine, the video from the camera began to be recorded in some FHD format that was incomprehensible to me. And so, later, problems arise. For example, such a video cannot be inserted into VK. Or to other social networks. Even on a computer it does not always play. It is necessary to initially throw it into a special program and change the format. Very uncomfortable.
Solution. You need to go into the camera settings, which are accessible when you use it directly. And deactivate the so-called decoration mode.
Marina. On the ten from Honor, after updating the system, notifications completely disappeared from the status bar. Previously, I was satisfied that they were bred there. Now you can easily miss it if something comes to your smartphone.
Answer. Through the gear icon you need to go to the notification settings. Perhaps, after upgrading Android, the necessary parameters were reset. And they just need to be returned as they were before.
Tatiana. With my Honor 20, I avoided most of the troubles that other owners of similar smartphones encountered. True, there is one unpleasant and very incomprehensible moment for me. After switching to EMUI 9, the volume buttons decrease and increase volume only in multimedia applications. For example, when I watch some video. But now it’s impossible to adjust the ringing sound in this way.
Solution. If you go to the sound settings, then in the new firmware it is now possible to select the task of assigning these keys. You can set the volume to normal sounds for calls and messages. Or leave it only for volume when playing multimedia.
Andrey. I use Honor 5s. After switching to the new system, I can’t log into my Google account at all. I enter the correct passwords and email addresses. Does not work!
Possible Solution. Alternatively, you can try to reset these parameters through the engineering menu. Or go back to eight.
Bogdan. The NFC chip has disappeared on Honor 8! Or rather, it seems to be functioning. But when I try to use it to pay in the corresponding terminal, nothing happens. Although just yesterday everything was fine.
Answer. You will need to roll back the settings to their original ones using one of the available methods - through the regular menu or through Recovery. It is better not to touch the application itself, since resetting it will not give the desired result.
Olga. Of course, we changed a lot in Android 9. And a lot of things that are now very unusual and not convenient. For example, the network icon and the Wi-Fi icon, for some reason, have been moved to the left side of the screen. Is it possible to return them back?
A comment. Unfortunately, this will always be the case in the new version of EMUI. Therefore, you will just have to get used to it. Over time, it is guaranteed that this will not cause any inconvenience.
Maria. I often use my Honor 7 to watch videos. I'm still a movie buff. And before, I would calmly turn on the file I needed, sit down, and enjoy watching it. I installed a new system. I start watching the movie. After a few minutes the screen simply goes blank. And you need to constantly activate it. Naturally, this is very inconvenient. After all, you can easily miss an interesting moment. Or your hands will simply be full. I tried to look for a solution in the parameters, but I couldn’t find it.
Answer. There are actually parameters. It’s just possible that you’re looking for them in the wrong place. You need to go through the settings to the section called “Screen”. There is such an item - sleep mode. You need to use it to set the parameters correctly. And then the screen will no longer go dark when watching a video.
Semyon. I use Honor 9 lite. After the upgrade, very serious problems began. The network is constantly lost. The phone is always being searched. As a result, it became impossible to use it. I'm always out of touch - people complain. Constant searching drains the battery.
Solution. Initially try to roll back to factory settings. If this does not help, return to the previous firmware version of this operating system.
Georgy. Initially, according to advertising, I liked the new system. And visually it did not disappoint. I immediately checked the functionality of the main functions, given the large number of complaints. It feels good. And she calmed me down. Until I needed to launch some application. I'm trying to log in - it's not working. I choose something else - the same thing. As a result, of the several dozen programs that are installed on my Horor 20, only a smaller part started. What could be the reason?
A comment. The reason, unfortunately, lies in the tense relations between the United States and China. And in the so-called trade wars. As a result, at the moment, owners of some Chinese smartphones are faced with a problem when applications downloaded and integrated with Google services simply do not function on EMUI 9. And the only solution in this case is to return to the eighth version.
“Hard Reset” - three button method
This is the most radical way to perform a “Hard Reset”. To complete it you need:
- hold down the power button and both volume buttons;
- after the logo with the name of the device model appears, you need to release the power key (the volume keys cannot be released);
- wait until the device reboots again and release the volume buttons.
If you want to get a fully working system, place the “dload” folder with the firmware on a memory card before performing one of the methods and install it into the device. Then, upon reboot, automatic installation of the firmware will begin and you will receive a device truly restored to its factory state.
How to reboot a Huawei phone if the usual reboot methods turned out to be useless and did not help achieve the desired result? How to restore your smartphone after it freezes?
It’s not difficult to understand each of these issues; the main thing is to be patient and free up some time to restore the device’s operation. After which it is recommended to understand the reasons for the Android freeze:
- simultaneous activation of a large number of programs and increased load on the processor;
- viruses and malware;
- incorrect settings and a requirement to install an update.
There can be many reasons, but if the user does not understand them, there is a high probability that the problem will recur. In addition, it is worth thinking in advance about a possible reset to factory levels. To do this, it is recommended to store all important files in cloud storage so as not to lose them when returning the device to its basic state. It is impossible to reset settings without losing files.
Nothing helped
If, from everything we have given, even a full reset to factory settings did not help, we advise you to purchase a new smartphone, most likely yours is very outdated and its time has passed.
Before purchasing, we recommend looking at the smartphone performance table online, for example, using the Antutu Benchmark application. You can also do a performance test on this application. We recommend that your future smartphone scores Antutu Benchmark from 25,000 points.
I hope we were able to help you, if so, please share the article, it will be the best gratitude, thank you!