Why are message notifications not popping up on WhatsApp?


Alerts are a very important feature in the WhatsApp messenger. With its help, the user will always stay in touch, see incoming messages and calls, even if he has not opened the mobile application for a long time. But sometimes people complain that WhatsApp notifications do not arrive completely or partially. This is a rather unpleasant problem, because you will only be able to find out about new correspondence when the messenger window is running. In this article we will explain what causes this problem and how to get rid of it.

WhatsApp notifications are not received

Push notifications are a convenient tool that displays incoming messages in a condensed form. If desired, the user can tap on this object on the corresponding panel, the messenger will automatically open and access to the full view of the text or voice message.

When something in the operation of the application is disrupted, or a virus makes its own settings in the source code, unforeseen complications begin that easily lead to a malfunction.

This was the introductory part of the article, and now let's look at the most popular reasons why messages do not arrive on WhatsApp.

12.Reinstall WhatsApp.

If you have reached this point in the guide. That's what we can guess. That no update or configuration settings can solve the notification problem with WhatsApp. At the same time, it is quite possible. That the version of WhatsApp installed on your phone has corrupted resources. Which causes the application to become unstable and not work properly.

To fix this. You can try reinstalling the application. To make sure. That you have a fully functioning copy of the application.

The following steps will help you do this:

  1. On your phone, go to the Home screen, touch and hold the WhatsApp until the selection screen appears.
  2. Now click on the Remove app to remove it from your phone.

  1. After that, go to the app store and search for WhatsApp .
  2. Finally, download and install WhatsApp on your device again.

Log into your account and ask someone to message you in the app again. To find out. Is the issue with push notifications on your iPhone already resolved?

Reasons for missing notifications

There are a lot of recommendations and warnings regarding notifications on the Internet and on the official website of the project; there was also a place in the FAQ section for the reasons for the lack of notifications in WhatsApp. Our task is to consider the features of each, taking into account the differences between operating systems.

For ease of understanding, we will divide the further narration into several logical blocks.

On Android

There are a lot of problems in this operating system, and it is considered less stable in comparison with the same iOS, but developers are releasing new versions to turn the situation around.

Android devices do not receive WhatsApp notifications for several reasons:

  • Incorrect settings.
  • System failure.
  • Mobile application crash.
  • Software conflict.

Let's take a closer look at them. And in the next section of the article we will talk about possible solutions.

Incorrect settings

The most obvious option is that you mistakenly disabled all or some notifications in the application. Moreover, this can be done both in WhatsApp itself and in the device settings.

Step-by-step instructions on how to enable notifications in WhatsApp on an Android device:

  1. Launch the messenger and open the context menu.

  2. Go to the “Settings” .
  3. In the window that opens, tap on the tab "Notifications".

  4. We set the values ​​of the parameters at our discretion: “ Activate the sound of incoming or outgoing messages ”, “ Sound of notifications or ringtones ”, “ Presence and duration of vibration for the delivery of a message or call ”, “ Activate the function of pop-up push notifications ”, “ Presence or absence of a light signal” , its color ”, “ Set priority notifications ”.
  5. We confirm the seriousness of our intentions, and the system will automatically make changes.

As for priority notifications, this feature will help display push messages from WhatsApp in the upper half of the software interface of your smartphone.

OS crash

We have already said this indirectly, and now we will expand the story somewhat. If viruses or incorrect settings correct processes occurring in the system, then the functionality of not only the messenger is disrupted.

To remedy the situation, we recommend downloading free utilities to scan your device for worms or viruses, remove malicious code, and then reset your phone to factory settings.

A more drastic solution is to reflash the smartphone. In this case, errors and bugs will definitely not appear if they were not included in the assembly itself.

If everything is clear with this, then we move on.

WhatsApp crashes when running on multiple devices.

If you use the computer version of the program and the smartphone version at the same time, the built-in algorithms may, let’s say, get confused and show the wrong notifications, or not complete the assigned tasks at all.

We recommend leaving one active device for working with the messenger and checking the functionality of the functionality. If the situation has improved, everything has been done correctly, and we were right, if not, then we move on with the article.

Program conflict

When there is little space on a smartphone or a large number of programs using one peripheral or CPU resources, a conflict may arise. The same goes for security software that is installed to detect suspicious activity. Often search algorithms are too zealous, which leads to blocking certain functionality.

If you have security utilities installed or the corresponding screens are active, temporarily deactivate them and check whether you receive notifications on WhatsApp. If not, don’t worry, below we will provide several options for a more comprehensive solution to the problem.

Features of Xiaomi

Since Xiaomi smartphones do not always have a capacious battery, developers automatically block the background operation of most applications in MIUI. This is what may be causing there to be no WhatsApp notifications.

To correct the situation:

  1. Unlock your smartphone and open the notification shade by swiping down from the top edge of the screen.
  2. Click on "gear"to open system settings.

  3. Let's move on to point "Applications", and then to "All applications".

  4. WhatsApp in the list and tap on this column to open the management page.
  5. Open the item “Activity Control” .
  6. “No restrictions” mode in it .
  7. Return to the application settings page.
  8. Activate the item "Autostart".

  9. We check that “Yes” is displayed “Notifications” . If this is not the case, then open it and change the settings at your discretion.

The system will automatically make changes, and now WhatsApp should work quite normally on Xiaomi devices. And all you have to do is check if everything is okay.

For now, let's finish looking at Android devices and move on to iOS.

On iPhone

iOS is considered the more stable and productive operating system on the market, so there are quite a few possible reasons for the lack of notifications on WhatsApp. However, we will look at the features of each.

For ease of understanding, we will divide the further narration into several logical blocks.

Incorrect settings

First of all, we recommend checking whether you have notifications enabled in Messenger. For this:

  1. Unlock your smartphone and tap on the messenger icon on your desktop.
  2. Activate the gear-shaped tab in the lower right corner of the user window.
  3. In the window that opens, tap on "Notifications".

  4. We activate or configure the following items: “Show notifications” , “Sound” , “Application notifications” .
  5. The settings are divided into the same parameters for personal messages and group chats.
  6. Tap on the sliders opposite the items to activate one or another functionality.

The system will automatically make changes, and all that remains is to check the functionality of push messages to your smartphone in response to incoming messages.

If this does not bring results, we move on.

Energy saving mode is working

Due to the small battery capacity on the iPhone, the developers have added an operating mode that partially blocks the activity of individual applications running in the background. This is the answer to the question why messages on WhatsApp only come when you open the application.

To temporarily disable this functionality:

  1. Unlock your smartphone and tap on the gear-shaped icon on the desktop.

  2. Scroll the page to the block "Battery".

  3. Tap the slider next to the item “Energy Saving Mode” .
  4. The system will automatically make changes.

Several markers of high-quality manipulations: the slider opposite the corresponding functionality became gray, the battery charge indicator changed color from orange to black.

If everything is clear with this, then we move on.

Quiet mode enabled

There are several quiet mode options that the developers have provided. For example, if you have an iPhone 6, then move the switch above the dual volume buttons to put the smartphone into quiet mode (the device will vibrate).

This is the first option. And for the second you need:

  1. Unlock your smartphone and tap on the gear-shaped icon on the desktop.
  2. Scroll through the system settings page to the block "Do not disturb".

  3. In the new window, tap on the slider opposite the corresponding item so that it turns green.
  4. The system will automatically make user changes.

Once you enable this feature, calls and notifications will be muted. If this is all clear, let's look at a more comprehensive approach to resolve the situation when WhatsApp does not show notifications.

On Android

On smartphones with this operating system, the lack of notifications about the receipt of messages in WhatsApp may be due to the muting of the sound indicating the receipt of new emails, a failure in the priorities of a program running on several devices, a malfunction in the operating system, or application incompatibility.

In the first case, you need to disable Do Not Disturb or Flight mode. In the second situation, you need to shut down the messenger by going to the device settings, and in the program settings select the “Exit all devices” option. The third case requires rebooting the device and checking the functionality of the application. If programs are incompatible and a process manager is available, the task killer and its components are disposed of.

How to eliminate the cause

There are many options for using the built-in capabilities of the system that will affect the performance of the messenger. Let's look at the features of each approach.

For ease of understanding, we will divide the further narration into several logical blocks.

Check your internet connection

It is quite obvious that the operation of the messenger depends on the stability and quality of the wireless connection. And if there are any interruptions, then WhatsApp may not receive messages or notifications about them. First, check your Wi-Fi. If you have mobile Internet, check the number of available MB. Nothing helped, then contact your provider to clarify the situation on the line; perhaps technical or repair work is underway.


Sometimes deactivating the search for open Wi-Fi networks and re-activating the functionality helps.

Reboot phone

A rather banal answer, which, however, can help if you have problems with your operating system. To implement your plan, just hold down the power button on the right side of the smartphone and tap on the corresponding item in the system window.

As soon as the display goes dark and the central processor stops working, press the button again until the manufacturer’s logo appears on the screen.

If this doesn't help, then move on.

Not enough RAM

This problem occurs on older smartphones, where the developers stuffed a small amount of RAM. For example, 512 MB. This is very little, considering that it powers the operating system with all services.

To partially solve the shortage problem, you can:

  1. Open system settings using the icon on the desktop or the “gear” in the notification shade.
  2. Go to "Applications" .
  3. Open section "Neglected" (may be called slightly differently).

  4. Tap on the column with an unnecessary application.
  5. Click the button "Close" and confirm the action.

  6. Repeat this procedure with other applications that you do not plan to use.

Built-in algorithms will immediately change the settings and deactivate active services on the smartphone. Now we launch the messenger and check if everything works. If you have not yet figured out why notifications are not received on WhatsApp, then move on to the next section of the article.

Clear application cache

The instructions below are only suitable for Android devices. To make your plans come true:

  1. Again, go to the system settings and open the entire list of applications.
  2. Find WhatsApp and tap on the icon.
  3. Activate the button "Clear cache" at the bottom of the user interface.

  4. We confirm this action.

This procedure is important because during operation, programs on smartphones and PCs accumulate temporary files and various types of garbage. Hence the unstable operation and the unavailability of certain functionality.

If everything is clear with this, we move on to considering the next option.

Reset settings

If none of the above helped and you still don’t receive notifications on WhatsApp, the most radical option remains - resetting the system settings to factory settings. For this:

  1. Unlock your smartphone and tap on the system settings icon on the desktop.
  2. Scroll through the page to the “Backup and reset” .
  3. In the new window, activate the item "Reset".

  4. We confirm the seriousness with the button of the same name on the page of the same name.
  5. We are waiting for the procedure to complete.

Before starting the reset, we recommend that you make backup copies of personal information in WhatsApp and other instant messengers or social networks, since the cleaning will affect everything.

If during the process of diagnosing the system you find out that the problem does not lie in the OS, then we will consider several options for controlling WhatsApp through the parameter settings.

Update WhatsApp to the latest version

The update process is simple and does not cause any particular problems, but there are certain differences in the methods, given the characteristics of the operating systems.

Therefore, we will divide the further narrative into several logical blocks.

For Android

There are several options for updating the version, let's consider the simplest option:

  1. Unlock the phone and tap on the icon Play Marketa on the desktop.

  2. Activate the search bar and enter WhatsApp .
  3. Go to the already familiar window, activate the button "Update".

  4. We confirm the seriousness of our intentions in a system message.
  5. We wait until the new data packages are downloaded and unpacked in the appropriate folder.

The system will notify you that the procedure is complete, and all we have to do is check the functionality of the notifications by first going through double authentication.

For iPhone

To update the messenger on iOS, all you need to do is:

  1. Unlock your smartphone and tap on the icon App Store.

  2. In the window that opens, activate the “Updates” in the lower right part of the user window.
  3. Wait until the system generates a list of previously installed software.
  4. Activate the corresponding button opposite the icon by tapping whatsapp.

  5. Confirm the seriousness of your intentions with a fingerprint or password.
  6. Wait for the procedure to complete.

Now there should be no problems with sending and receiving notifications on your smartphone; if you see system messages, but no sound, you need to correct one parameter in the settings.

13.Reboot the Device.

If the methods mentioned above failed to resolve your push notification issue, here is the last resort. Which you may want to consider. - this resets your device. Your iPhone may encounter a serious error or crash. Related to notifications. And no update or tweak will fix it.

Resetting your iPhone is guaranteed. That all its settings and system resources will be returned to factory default settings. However, be warned. That resetting your device will completely erase all of its contents.

So don't forget to make a backup first

copy!

  1. On your device, go to Settings and click on the General .
  1. Then go to the reset .
  2. After that, click on the Reset all content and settings button .

  1. Finally, you may be required to enter your password to continue .

After that, restore the backup and log in to your WhatsApp account. Ask someone to send you a message in the app. To find out. Will you now be able to receive push notifications from WhatsApp.

No sound for incoming notifications

If we are talking about the reasons, then this is an incorrect user setting, or a system bug, or the destructive activity of viruses. Be that as it may, it is important to solve the problem as soon as possible. Fortunately, it's not that difficult.

Let's look at the features of the procedure for versions of the messenger running different OSes.

For ease of understanding, we will divide the further narration into several logical blocks.

On Android

To make your plans come true:

  1. Launch the messenger on your device.
  2. Go to the “Chats” , tap on the vertical icon in the upper right corner of the user window.
  3. In the drop-down list, select “Settings” .
  4. Go to the “Notifications” .
  5. In the window that opens, tap on the item responsible for the sound of incoming system messages.
  6. We activate the functionality from the list of suggested melodies in the corresponding window.
  7. We confirm the seriousness of our intentions.

The system will apply the changes, check over time whether the configured parameter works correctly.

If there are no questions with this, we move on.

On iOS

To activate sound on iPhone:

  1. Unlock your smartphone and tap on the messenger shortcut on your desktop.
  2. Tap on the gear-shaped icon in the lower right corner of the user window.
  3. Activate the "Notifications" .
  4. In the “Message Notifications” , tap on the “Sound” .
  5. We select a suitable melody, the system will automatically play it.
  6. We confirm the changes have been made.

Now, with every incoming message, when the messenger is running in the background, system messages will be accompanied by sound.

If none of this helps, then reset your push notification settings as follows:

  1. In the corresponding system settings window, tap on the item “Reset notification settings” .
  2. Confirm your seriousness.

Now re-configure the above parameters at your discretion and check their functionality. The same applies to Android - the procedure is identical, and there is no point in describing two identical actions.

On Meizu and Xiaomi

When running multiple programs, these phones activate a power saving mode.

To troubleshoot, it is recommended to do the following:

  • enable gadget setup mode;
  • go to additional settings, select the “Battery” tab, and then “Manage programs”;
  • remove the restriction on sending notifications by selecting the application name.

Completion

WhatsApp notifications are an important element of communication between the messenger system and the user. Thanks to messages, you can always keep your finger on the pulse, quickly respond to incoming SMS, and keep abreast of the latest events.

Sound accompaniment helps you navigate and view the available information.

There are many reasons why WhatsApp does not show notifications or there is no sound. The normal operation of built-in algorithms can be interfered with by specific OS settings, operating modes, conflicts, excessive zeal of anti-virus software, malicious activity of worms, and much more.

Therefore, only an integrated approach and step-by-step testing of functionality will help get to the root of the problem and eliminate it. The article provides comprehensive information on the topic, so good luck in your search!

Method 1: Check and configure the network

You can download WhatsApp notification sounds for free. The main reason why notifications do not arrive is network problems. It is with its solution that we should begin. First you should check if you have access to the Internet. All you need to do is open any web resource in your browser. If the page opened almost immediately, then:

  • You need to check whether the router and access point are configured correctly. You should call your mobile provider;
  • Try to change the connection network yourself;
  • If there are no notifications, you can try switching the mobile network to Wi-Fi and vice versa.

Download WhatsApp for free on any device
The next option why notifications are disabled on WhatsApp is that the network signal received from mobile data is too weak. You can try to do this:

  • Go to Wi-Fi settings;
  • Select section "Options" and check the box "Do not turn off"next to the function "Wi-Fi in sleep mode".

This helps if the signal is weak or unstable. Silent notifications could also be set, this also needs to be checked

Method 2: Additional solutions to the problem

If all the methods have been tried, but the removed notifications still do not arrive, then there may be a failure in WhatsApp or the device. You need to try the following:

How do calls work in WhatsApp messenger?

  • Restart your mobile device;

  • Connect the device to charging. Perhaps, due to the battery saving function, the background operation of applications is disabled (relevant in Xiaomi and other devices);
  • You need to get notifications back through the app preference feature.

The above recommendations are suitable for almost all known platforms. Some wording may vary, but in general the process of solving the problem does not change. If notifications stop coming, you need to immediately pay attention to the quality of the signal and the amount of battery charge.

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