Windows cannot start this device because its configuration information in the registry is incomplete or corrupt (Code 19)

When working with a computer, the user may encounter problems with internal system components that are displayed in the Device Manager with an exclamation mark. By opening the properties of the problematic device, you can see the notification: “Windows cannot start this device because its configuration information in the registry is incomplete or corrupt” with code 19. Let's figure out how to solve this problem.

Causes of error code 19 when Windows failed to start the device

Typically, the problematic message about error code 19 is displayed in the system in three main forms:

№	Type of error
1	Standard error notification as in the image above.
2	A notification prompting you to uninstall and then reinstall the problematic device.
3	Message with code 19 prompting you to run the troubleshooting wizard.

The reason for the message that this device could not start is problems with the integrity and correctness of the Windows OS registry data, which contains information about the PC hardware components and the corresponding drivers.

Error No. 19 can affect almost any device in the Device Manager, but most often it occurs in the context of optical SD and DVD drives, USB devices and keyboards.

Below I will provide ways to fix the problem when the device configuration information in the registry is incomplete or corrupt.

Flashing and Unblocking!

1. Disable all antiviruses, connect the usb modem to the computer and install the native client application, along with it the native drivers will be installed, this is necessary for the computer to recognize the modem. (If drivers and software are already installed, skip this step).

I will flash the M150-2 megaphone modem with e3372h firmware, if your modem is different, just follow my instructions and do everything by analogy.

2. Download and unpack the archive with the necessary files (I indicated the link above). First of all, we are interested in the DC Unlocker program - a terminal program, with its help we will find out all the necessary information on our modem using AT commands.

We launch the program (the USB modem must be connected), click on the “Magnifying Glass” icon to identify the modem. The terminal should provide the following required information.

It is necessary to record the following data, which will be useful to us in the future: Firmware version and IMEI.

By the way, by the firmware version we determine which firmware platform is currently installed. If in the first value there is a unit after the two, then it is a stick, but rather than after the two there is a 2 - Hilink.

As you can see, my firmware is e3372h.

2.1. Lucky ones. After identifying the modem through dc unlocker, we might have some lucky ones who can unlock the modem for all SIM cards at once using the at command. I’ll explain what the point is, the fact is that E3372h or E3372s modems with an old firmware version below 2_.200, starting with the following numbers 2_.180 , have support for at commands by default.

If the firmware version is 2_.200.07 and higher, then we will have to flash the modem in any case, since our firmware does not support AT unlock commands, my modem fits this description, so we move on.

3. During the firmware installation, the program may request a password; to calculate it, you must use the application from the Huaweicalc archive. Enter the IMEI of the modem, click “Calc” and save the Flash code - it is the password.

4. Before flashing, you need to remove all operator software under the patch. Control Panel → Uninstall Programs → uninstall all operator software under frequent → restart the computer, this is extremely IMPORTANT! AFTER BOOTING YOUR COMPUTER, DISABLE ALL ANTI-VIRUSES AGAIN!

5. Disable the modem; there are three drivers in the archive with the files. We install them one by one. THE MODEM MUST BE DISCONNECTED! After installing the drivers, connect the modem.

6. I remind you that at the moment I am flashing a modem - e3372h, for e3372s the description will be given below, but you can view the flashing principle; it will not differ much from yours.

Now we need to understand which files are suitable for sewing a particular firmware version. We turn again to the firmware version of the usb modem and compare it with the following description.

-If the modem has firmware 22.315.01.01.161 or 22.317.01.00.161, flash “E3372h-153_Update_21.180.01.00.00_M_01.10_for_.161.rar” -If the modem has firmware 22.317.01.00.778, about sew "E3372h-153_Update_21 .180.01.00.00_M_01.10_for_.778.rar" -If the modem firmware is 22.3xx.xx.xx.715, flash "E3372h-153_Update_21.180.01.00.00_M_01.10_for_.715.rar"

If you have flashed the transition firmware, then next we sew this “E3372h-153_Update_22.323.01.00.143_M_AT_05.10”. Well, at the end we sew the web interface itself “Update_WEBUI_17.100.13.01.03_HILINK_Mod1.10”.

In my case, the modem firmware version 21.200.07.01.209 is lower than 2_.200.15.__.__, which means I’m sewing according to the instructions from the first rectangle.

I find the required firmware, unpack it and install it. After updating the firmware, new drivers will be automatically installed and the computer will detect the new device.

7. The next step is to flash the Web interface of my Hilink modem with firmware, you will also find it in the archive.

We open and install WEBUI, after which we enter the IP address 192.168.8.1 in the search bar of the browser and get into the modem management interface. Now all we have to do is unlock the modem for all operators.

8. Open DC Unlocker, press the magnifying glass, as soon as the modem is identified, enter the AT command: at^nvwrex=8268,0,12,1,0,0,0,2,0,0,0,a,0,0,0 press enter. OK - the modem is unlocked.

When you subsequently identify the modem in DC Unlocker, a message will appear with the line: SIM Lock status - unlocked, this means that our modem works with all SIM cards.

Method number 2. Refusal of the latest changes to the system

If you have recently installed a new device on the system or made various types of changes to the Device Manager, then it is recommended to discard the mentioned changes and roll back the PC settings to the earlier correct values.

Eg:

Disable or reconfigure a device recently installed in the system;
Discard previously made changes to the system registry;
Roll back the drivers to a previous stable state.

What are we going to flash with?

There are two firmware platforms Stick and Hilink . The former interact with the modem through a special software client, for example Megafon Internet or MTS Connect Manager. The main disadvantage of Stick firmware is the speed limit of 20-30 Mbps, and the client itself is often slow, either the modem does not see it, or the Internet will fall off at the wrong moment. If you plan to connect a usb modem to the router, then stick is not the best option, since the router may not recognize the modem, which will ultimately lead to endless dancing with a tambourine in search of a solution.

The latter make a kind of router out of a modem, which is accessed via a web interface (device IP address). Hilink has no speed restrictions and easily synchronizes with any router; for example, even an unupdated Zyxel router immediately recognizes the modem out of the box. Hilink has more flexible settings and is more reliable than stick, so the conclusion is obvious.

Method number 3. Removing the UpperFilters and LowerFilters registry variables

The system registry variables “UpperFilters” and “LowerFilters” are quite often responsible for the presence of many errors in the Device Manager (No. 19, 31, 32, 37, 39, 41). From time to time, their correct values are corrupted, which can cause error No. 19 and other similar dysfunctions.

Do the following:

Click on Win+R, type regedit there and press enter;
In the registry window that opens, go to the path:
Double click on “Class” to open the full list of keys.
Find the key there and click on it:
In the panel on the right, find the “UpperFilters” and “LowerFilters” keys, and delete them by hovering the cursor over the key, right-clicking, and clicking on “Delete”;

Remove the specified keys
Close the registry, confirm changes if necessary, and then restart your PC.

This may be helpful: Update error 0x80070020 on Windows 10.

As a result of installing the update package, the phone system is not updated.

Problem

After downloading the update package, the phone system cannot be updated.

Cause

The update package has not been fully downloaded.

Solution

Open Settings, search for System update, select Update, tap the icon, and then tap Download full package to check for updates.
Use the latest service pack to update your phone.

If the problem is not resolved, please back up your data and contact a Huawei authorized service center.

Solution

For owners of equipment whose version is 2x.200.15.xx.xx and higher, it is recommended to switch the mode to Factory Mode before changing the firmware. This can be done by launching the DS unlocker - find your gadget there and enter the command AT^SFM=1. After this change, try reinstalling the device software again.

If this does not work, we advise you to immediately contact specialized specialists to identify and resolve the problem. We also additionally recommend that you make sure that the time, date and region on all involved devices are set correctly. Otherwise, they will also greatly affect subsequent failures and inaccuracies in the operation of the equipment.

What means

Error 19 when flashing the Huawei E3372H/E8372H modem means that it is impossible to continue installing the new firmware version on your gadget. The situation here is ambiguous - the new version is not installed and does not continue to load. Often people who find themselves in such a situation have to cancel the entire process and start it again. If you manage to continue the action from the moment of failure, then the likelihood that some kind of error will pop up during operation increases.

HUAWEI E5832 - Error code 19

I tried the latest DC Unlocker Client (0975) and this one, recommended in another thread. The result keeps the same:

DC - Unlocker 2 Client 1.00.0889

selection : manufacturer – Huawei modems model – Auto detect (recommended)

Found modem: E5832 Model: Huawei E5830/E583x IMEI: xxxxxxxxxxxxxxx Serial NR. : yyyyyyyyyyyyyyyy Firmware : 676.11.185.03.109 Compile date / time : Oct 10 2009 16:05:59 Hardware ver. : WLC1GCPU Dashboard version : UTPS11.302.17.00.261_MAC11.303.09.00.261 Chipset : Qualcomm MSM7225 SIM Lock status : Locked (Card Lock)

User: mashme Password: OK! Credits left: 7

Server message: Newer DC-unlocker client software available! Download version 0975 at https://www.dc-unlocker.com

Unlocking, please wait.