Honor, Huawei has become poorly connected to the Internet: what to do?

What to do if mobile Internet does not work on your smartphone

If you find problems with the Internet on your Honor phone, then first of all pay attention to the active functions in the smartphone - autonomy and mobile transmission. If everything is ok, try activating constant data transfer:

Additionally, reset the APN settings so that they are installed automatically:

In the settings, find the “Mobile network” tab.
Then "Access Points".
Call up the additional menu by clicking on the three dots at the top.
Select "Reset settings".
Finally, be sure to reboot your device.

If you are using Wi-Fi and experience interruptions in the connection, for example, long loading times for web pages or a notification about the connection being lost, then try rebooting the router or modem itself.

Wi-Fi does not work on home network

Situation in which it is not possible to use the Wi-Fi network due to password changes:

You need to select the “Settings” menu.
Next is “Wireless Networks”.
Then the “Wi-Fi” item.
Now you need to select the “Wi-Fi” network to which you want to connect, and click “Delete”.
To reconnect, you need to enter the password for this network again. To make sure the password you are entering is correct, you can click on the eye icon. This allows you to open the password and view the characters.

Problems with the Internet also arise due to changes in Wi-Fi network settings:

You need to select the “Settings” section.
Next, go to the “system” item.
Then "Reset".
Next, select the “Reset network settings” section. This action can reset the network settings.
Now you need to go back to the “Settings” menu.
"Wireless network".
“Wi-Fi” item. To reconnect, you must enter your Wi-Fi password.

When resetting network settings, Wi-Fi data and Bluetooth device names will also be deleted. To avoid losing passwords, you should take care of a backup copy.

Airplane mode enabled

Each smartphone has several modes, one of which is “In Flight”. When activated, the phone completely blocks mobile communications and you will not be able to use 2G/3G/4G. That is, the system goes into offline mode. But, the device will be able to connect to the Wi-Fi network.

Sometimes users forget to disable it, or activate it accidentally, which is why there is no connection to the global network. The solution to the problem is simple - pull out the top curtain and click on the airplane icon so that it becomes inactive.

Wi-Fi does not work in a public place (Internet cafe)

To solve this problem, follow the instructions:

You need to go to the “Settings” menu.
Next select “Wireless Networks”.
Then the “Wi-Fi” section. Finding this item depends on the smartphone model and the installed software version.
The next step is to select the Wi-Fi network that the user wanted to connect to and click “Delete”.
Then you need to connect to this network again. To do this, you need to click on the desired Wi-Fi network again.

If the connection is successful, you need to wait 30 seconds. Waiting is required for the phone display to indicate the need for verification.
Completing the setup is possible after following all the instructions on the gadget display.

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The quality of the Internet in a public place is also affected by the number of devices connected to it. It is worth noting that a router in a public place has limitations on the number of connected gadgets. If the limit is reached, the user will not be able to connect. Under such conditions, access to the Internet is possible only when using 4G.

Hardware malfunction

Of all the problems associated with the phone’s hardware, due to which the phone does not see the network, you can fix only one on your own. After a fall or unsuccessful opening of the phone, the coaxial cable that transmits the cellular network signal may be damaged. It will require replacement to solve the problem.

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In some phone models, the GSM antenna is located on the back cover. The signal is transmitted to it through special contacts on the system board.

Check their integrity. It happens that the contact does not reach the antenna, in which case it must be carefully bent for better contact.

Incorrect access point settings

Why doesn't the Internet work on my Huawei phone? One common reason is that access points are installed incorrectly. You'll have to configure it yourself. Please note that the parameters depend on the specific operator. Instructions:

Go to settings.
Find the “Mobile Network” section, which is located in “Wireless Networks” or in the “More” tab.
Click on "Access Points (APN)".
Enter the required parameters - APN, Username and Password.

Access point settings:

When you specify the necessary parameters, reboot the gadget, or turn on and off the offline “In Flight” mode.

Data transfer disabled

The next problem is hidden in disabled data transmission. This item can be quickly activated in the same way as disabling the “In Flight” mode. Pull out the menu at the top and click on the corresponding icon.

If the connection is successful, one of the icons will appear next to the antennas:

G – weak signal, providing a speed of no more than 170 Kbps.
E – connection speed is up to 470 Kbps.
3G – maximum 3.6 Mbit/s.
N – 8 Mbit/s.
H – 42 Mbit/s.
4G – up to 100 Mbit/s.

Doesn't catch well

Despite the extensive coverage map of many operators, there are areas throughout the country where the phone cannot receive the network. Pay attention to the antenna, which is shown in the top status bar next to the charge indicator. If there are no bars, it means the device cannot connect to the network, and the type of current connection is also indicated there.

Are you in the coverage area, but online is not working well, although there is a connection and your smartphone shows few antennas? Try rebooting your gadget. If there is no result, try changing your location; perhaps there is interference in this area or you are too far from the nearest tower.

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Problem and methods for solving it

So, let's consider the following situation (since this is exactly what a number of owners of Huawei or Honor smartphones have encountered):

There is a Huawei or Honor mobile phone on which the global update EMUI 9.1 is installed.
After the update, some owners note that the Internet speed has dropped and the connection itself has become worse. For example, in places where everything was fine before, now everything is not so rosy. The mobile phone has poor network reception.

Naturally, the question arises - what to do? Since access to the Internet is one of the main functions of a modern mobile device.

Manual IP address setting

When connected to a Wi-Fi network, there is no access to the Internet. Below is how you can resolve this issue. The network router is a DHCP server. This is a device that can distribute IP addresses on a local network. IP addresses are needed to route sent files.

That is, so as not to confuse who and where to send various pictures, video audio files, etc. There are times when the router does not find the IP address. This may happen due to the DCHP client not working correctly, i.e. mobile device (the address setting does not match the transmitter settings). Use the instructions below:

You need to enter the “Wi-Fi” menu and find your connected gadget.
Click on the line where the network is registered. A window should appear like the image below.

Next, select “Change network”.
Then “IP settings”.

Select the “Statistical” section.
Next you need to register the IP address of the required gadget. To do this, when writing the address, the last digit will be replaced with any number except 1 and 255. The registered gateway remains unchanged.
When you scroll below, two lines will appear where the DNS address is entered.
Next, the following data is required: 8.8.8 and 8.8.4.4

The next step is to click “Save”.

After all the manipulations done, the Internet should work. If not, then you need to check your router settings. Instructions for the router you are using can be found on various Internet services.

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Recommendations

Before moving on to specific solutions, it is necessary to exclude the possibility of influence on the speed of work from those sites that a person visits. It is quite possible that this is the reason. Therefore, initially try visiting some other web resource and evaluate the result. If it is similar, proceed to further instructions:

Close currently unnecessary applications that may be present in the so-called background mode. You can “get rid” of most of them if you simply reboot your mobile phone;
Activate, with a finger down the screen, the status bar to advanced mode - to the notification panel. Pay attention - is the smartphone connected to the 2g/3g network at all? If the corresponding icon is not highlighted, then you should turn it on;
For a while, interact with your finger on the “Mobile data transfer” icon to open the profile settings. If possible, activate 4G. In this mode, data transfer is much faster;
Without leaving the settings, go to the section called “Access Points (APN)”. In it, use the “Reset settings” tool.

It is also worth assessing, if possible, the quality of the network from different mobile operators. It is possible that the reason lies in the unsatisfactory provision of services from one of the companies. Or simply the place where the check is carried out is too far from the tower.

Another important point is that not all people know that a VPN connection is slower than the classic version. Therefore, it’s worth going back to the status bar and looking at it carefully. If an icon appears in this place that looks like a key, then you should do the following:

Go to the standard settings of your mobile phone;
In the list, find a section called VPN;
Deactivate this functionality.

Here are some other tips worth listening to:

It may be useful to contact the operator that provides communication services. There is a possibility that the tariff being used has some restrictions that are activated when a certain limit is reached. If this is the case, then you should think about changing the operator company;
One of the possible reasons that can make the signal worse is various protective equipment made of metal - covers. If the situation improves when you remove it, then you should think about replacing it with a plastic analogue;
It is also recommended to visit the “Reset Network Settings” section. In it you need to initiate a reset of telephone settings, which are precisely connected to the network. The consequence of this procedure is the need to restore information about Wi-Fi networks and Bluetooth devices. Because it will be completely lost.

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If there is no desired result after all the above methods, you will need to prepare the mobile device and, along with the necessary documents, send the smartphone for inspection to the manufacturer’s proprietary service center.

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If the signal strength displayed in the status bar is unstable or an × icon is displayed (for example ), follow these steps:

Check if you are using a magnetic or metal case or magnetic phone holder

If you are using a metal case, magnetic case, or magnetic phone stand (with a magnetic bracket or magnetic suction cups), remove the case or stop using the magnetic stand and try again. Metallic and magnetic materials can cause interference, resulting in poor signal quality.

Change location

In some enclosed areas, such as an area with many tall buildings nearby, the mobile signal may be blocked, resulting in poor signal quality. Go out into the open and see if the signal improves.
Mobile operator network coverage may vary depending on location. All urban areas generally have good coverage, but in areas far from cities, coverage is poor and may cause problems with mobile network signal. To determine if the problem is caused by insufficient network coverage, follow these steps: Check whether a weak network signal occurs in a certain area or everywhere, whether this problem occurs on nearby phones with a SIM card of the same operator.

Make sure your APN settings are correct

As a result of incorrect APN settings, the phone may not be able to access the Internet.

Follow these steps:

Open Settings, find the Access Points (APN) section, click on the Access Points (APN) item to open the Mobile settings menu. data transfer.
Click on the Access Point (APN) icon and open the Access Point (APN) settings section.
Click the icon in the upper right corner and select Reset settings.

Clean your SIM card or use another SIM card to test your phone

Resetting network settings

If the problem is still not resolved, open Settings, find and select Reset network settings.

Following the steps above will reset your Wi-Fi and Bluetooth settings. It is recommended to perform this operation carefully.

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