How to unlock a Xiaomi phone if you forgot your password


Today we’ll talk about how to unlock your Mi account, which is an integral part of Xiaomi phones. Linking your smartphone to your account is mandatory; it can significantly increase the level of security of the device and help you find it if it is lost or stolen.

The account may be blocked. And it’s good if this happened due to an incorrect password, because the reasons may be deeper. For example, your account raised questions from Xiaomi with its suspicious activity.

Reasons for blocking Mi account

In order to understand what strategy to use to remove the block, you need to know the reason for blocking the account.

Why can Mi account be blocked:

  1. Incorrect password entry. The Mi account has a security system that completely locks the phone if the account password is entered incorrectly 5 times.
  2. You bought a used smartphone. When purchasing used smartphones, you need to be careful. The old owner may simply not log out of the account. When you first start, the phone will ask for an account password that you don’t know.
  3. Failure during factory reset. Often, after performing a Hard Reset, the device asks you to enter the password for your Mi account. And it's good if you remember him. And if not, then you will have a partial “brick” in your hands.
  4. Changing the SIM card. If you changed your phone number along with your SIM card, then as soon as the new card is in your smartphone, the system will ask you to enter the password for your Mi account (which you have successfully forgotten).
  5. A simple OS glitch. As a result of a system failure, the Mi account settings were reset. And now you need a password to unlock your phone. It is also possible to restore such a brick. There are certain methods for this.

Almost all systems are associated with MIUI software features. Now, if the phone does not respond to anything at all and does not even start, then there is a direct route to the service center.

Unblock Xiaomi via Google account

This is the simplest method, but it has a couple of nuances. It will work if the smartphone has been synchronized with Google and its firmware is at least MIUI 8. What we do:

  1. We enter the wrong code into the smartphone so many times that the question “Forgot your password?” appears on the screen, and click on it
  2. In the window that appears, write your Google account information
  3. Change the password when the system prompts you to do so

Done, your smartphone is unlocked, no data is lost, you're great. But remember that this method is suitable for those who have an account synchronized with the device.

Unblocking by phone number

Unlocking by number will work if you have forgotten the password for your Xiaomi account, but you need to log into it. To restore access, you can use the phone number to which your account is linked.

How to unlock Mi account on Xiaomi by phone number:

  1. Go to the official Xiaomi website and enter your phone number in the appropriate field. Then click Next.

  2. At the next step, click “Next”.

  3. Here you need to click “Submit”.

  4. Enter the code received via SMS and click “Submit”.

After this, all you have to do is come up with a new password. Access to your account will be restored. Start the phone and enter the combination you just created in the password entry window. The smartphone is unlocked.

How to restore your MI device yourself

If your Mi device is locked, it will try to restore it on its own. To do this, you will need the China Developer Version firmware. Here you need to select your device and download the firmware. Once we have received official permission, the device will be able to install our downloaded firmware. Place it on your smartphone's hard drive.

Next, we will need a special Mi Flash Unlock utility for unlocking.

  1. We turn off the mobile device using the same power and volume down buttons to enter Fastboot.
  2. Using USB, we connect the smartphone to the computer.
  3. Open the Mi Flash Unlock program and click the “I Agree” button at the bottom.

  4. Next, enter your Mi account information and the login button.
  5. The system will try to detect the device, after which you need to click “Unlock”.
  6. After this, you will see a message indicating that the bootloader has been successfully unlocked.

All that remains is to install Recovery, with which we will load the firmware that we downloaded earlier.

This may be useful: How to reset your tablet to factory settings.

Unblocking via Email

Unblocking using email is useful if there is no access to the linked number, but you need to recover the password. When creating a MIUI account, an email address was linked to it, so the method will definitely work.

Unlock Xiaomi Mi account by email:

  1. Go to the recovery page and enter your email address in the appropriate field, click “Next”.
  2. In the next step, select “Email Address” and click “Next” again.

  3. The next step is to click “Submit”.

  4. Check your mailbox, copy the code from the letter, paste it into the appropriate field and click “Send”.

  5. Create a new password.

Many users may find this method easier. But in fact, both options are identical. They are based on a unified password recovery mechanism from Xiaomi. If you lose your password, they are very effective.

Contacting support

If you purchased the phone secondhand and you do not have information to recover the password or the SIM card has long been lost and the email has been deleted, then there is only one way to somehow get out of the situation: contact Xiaomi support.

To do this, you need to write a letter to one of the addresses, or (or better yet, to all three at once). Please note that you will have to write in English, so Yandex or Google translator may be useful.

When contacting support, you must provide a scan of the receipt confirming the purchase of the phone or a screenshot with the order number (if purchased online). You will also need a photo of the back of the smartphone box.

You also need to include the IMEI of the device in the letter. If the phone was purchased secondhand, then you need to note this in the letter, and also send a photo of the box and documents. Without this data, Xiaomi will not be able to help you in any way.

Unlocking a Mi account through technical support can take from several days to several weeks and may be accompanied by additional questions. It all depends on how quickly the support service processes the received data and how complete it is. However, this is one of the official ways to remove the block.

Visit to the service center

In the official Xiaomi service center (and in any service center) they can easily unlock your Mi account and even unlink a specific phone from it. But it's not free. In addition, you will need documents confirming ownership.

During your visit to the service center, you need to have with you not only a smartphone, but also documents confirming the purchase of the device: receipts, warranty card, box. If the phone is used, then the box and documents will be enough. In addition, you need to have your passport with you.

How much it costs to unlock a Mi account depends on the service: somewhere they do it for 1 thousand rubles, and somewhere for 500 rubles. Call several services in the city and find where they will do it cheaper.

Not all repair shops are conscientious. Before choosing a specific one, read the reviews and find out the prices.

If possible, contact the Xiaomi branded service center. Only there they can perform this procedure with a guarantee. In addition, there is no reason for the official service center to deceive the client.

TOP 5 productive Xiaomi smartphones according to AnTuTu rating:

  • 1 Black Shark 4 Pro
    867578 points
  • 2
    POCO F3 Pro

    821847 points

  • 3
    Mi 11 Ultra

    817225 points

  • 4
    Mi Mix Fold

    815000 points

  • 5
    Mi 11 Pro

    804210 points

Contact the seller

Those who purchased a used device and did not bother to check the status of their Mi account will have to contact the previous owner. If you come across a normal seller, he will provide data to restore the phone's functionality.

If the seller is adequate, but does not know how to help you, he will ask him to unlink the smartphone from the Mi account using a computer. In this situation, the problem can only be solved this way.

Before purchasing a Xiaomi, always ask the former owner to unlink the phone from the account in front of you. Otherwise, similar problems may appear in the future. If he refuses to do this, refrain from purchasing. Most likely, the device is stolen or there is something wrong with it.

Never buy smartphones without documents and a box - this is fraught with serious consequences.

Resetting your smartphone

First, we told you about ways to unlock without losses or with minimal losses. But if none of them help, the last option remains is to completely wipe the device of data.

Factory settings

You can return to standard settings without using third-party programs. Simultaneously press the power and volume buttons. A menu will appear on the screen with different commands, but you need to select Recovery and then Wipe. All settings, photos, accounts, applications will be deleted, and along with them the forgotten password will disappear. The smartphone is unlocked.

“Search for phone”

From your computer, go to the Google phone search site and log in. It will take a couple of minutes for the program to find your smartphone. Once the device is found, Google will offer to erase all data. There is no choice, we need a phone, so we agree.

There are other ways to unlock devices. We told you about the simplest ones. Now you know how to save your device if you suddenly forget the password. Although it is better not to forget him. ;)

Like is the best thank you! :)

What other methods do you know? Write in the comments!

Alternative unlocking methods

Unofficial methods do not provide a 100% guarantee of success, and if unsuccessful, they can turn the smartphone into a “brick.” But if the options described above do not help, and you have difficulties going to the service center, you can try to revive the phone using non-standard means.

Firmware persist in EDL mode

EDL allows you to bypass the locked Xiaomi bootloader and flash a custom persist.img file, which is responsible for linking your account.

First you need to put your smartphone into EDL mode:

  1. Download the necessary ADB drivers to your PC and install them.
  2. Go to the folder with installed ADB, hold shift and right-click on an empty space.
  3. Select "Open PowerShell window here."
  4. In the console that appears, type fastboot devices and press Enter.
  5. Then type fastboot oem edl and press Enter again.
  6. Download the required firmware, extract the persist.img file from it and place it in the folder with ADB.
  7. After that, enter the commands fastboot erase persist , fastboot flash persist.img , fastboot reboot one . After each one, press Enter.
  8. Initiate a reboot using the fastboot reboot .

This method must be used carefully: in 50% of cases, instead of an unlocked phone, you end up with a brick.

Uninstall Mi Services using TWRP

You will need to install a custom recovery first. To do this, you first need to boot the phone in EDL mode, and then install recovery according to the standard instructions.

After this, you need to download the script NoBlockXiaomi.zip (145 KB), boot into recovery and flash the ZIP file in the standard way (using the “Install” section).

After this, restart your phone. The first start of the OS will take a lot of time.

In some cases, the TWRP method helps bypass the block.

Mi Account Unlock Tool

Many users recommend using the Mi Account Unlock Tool program to unlock your account. Using its own algorithms, it can bypass the password entry window, but does not fully unlock the account.

Xiaomi's security mechanisms are constantly being improved, so new Xiaomi phones may encounter problems when unlocking. But it is still suitable for working with older smartphones (like Redmi 4X).

Installing custom firmware

Since Mi services are only available in MIUI, installing pure Android allows you to correct the situation. After installing such an OS, the message about the need to enter a password for the account will not appear. You will be able to fully use your phone.

Installation is done using Fastboot instructions. You need to perform all actions extremely carefully, otherwise you can completely turn your smartphone into a “brick”.

Installing standard firmware in EDL mode

To do this, you will need the MiFlash Pro program and suitable firmware. First, put your smartphone into EDL mode - how to do this was discussed above. Then you need to connect the phone to the PC, launch MiFlash Pro and flash the phone.

This method does not work everywhere and not always; the likelihood of success is extremely low. In addition, it is only suitable for phones with a Qualcomm Snapdragon processor.

As of today, these are all the ways to unlock a Xiaomi phone that requires you to enter your Mi account password. If you have anything to add, welcome to the comments.

Now you know what to do if your Xiaomi Mi account is blocked and why it is blocked. It is best to use official methods, since they allow you to solve the problem with a high success rate and not be sad later over your dead phone.

Unlocking through third-party programs

Using third-party programs, you can unlock your smartphone with minimal losses. You delete only the selected files.

TWRP is one of the most popular programs among users. It greatly expands the capabilities and allows you to work with the operating system kernel. The application can be downloaded to a memory card, and then inserted into the device.

Press and hold the power and volume buttons at the same time. After vibration, Recovery will open. Now we do this:

  1. We go through the path Advanced - File Manager. System files will open
  2. Select data - system. We delete files that are responsible for locking the screen. Usually their names contain the words key, lock, password.
  3. Click on Reboot
  4. Rebooting the smartphone


After these manipulations, the screen lock will disappear. This is good and bad. There will be no more problems with forgotten passwords, but if you lose your phone or download a utility from an unverified source, your data can be used by attackers.

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