What to do if Xiaomi (Redmi) does not load beyond the logo and freezes

If you turned on your Xiaomi (Redmi) smartphone, a logo appeared on the screen, but then it does not load, as if frozen, I have bad news for you - this is a serious problem.

If you just flashed the phone, it means that the boot files or part of the boot memory are damaged. If the firmware is not official, you need to contact the resource where you downloaded it, they should have instructions on how to roll back the changes, or on how to re-flash a Xiaomi device stuck at boot. In most cases, these recommendations work.

Several reasons why Xiaomi is stuck on the logo when loading, without a previous firmware change:

• Deep discharge or battery wear
• Physical breakdown
• Software error

I am describing only the most common errors; in reality, each phone needs to be dealt with separately, and it is better to do this in a service center with diagnostic equipment.

Battery

If the Xiaomi battery lasts longer than three years, there is a very high probability that it cannot provide sufficient current parameters to operate the processor, memory and other elements of the smartphone, for this reason it is stuck at one of the boot stages, and you still see the logo on the screen Xiaomi.

Try connecting the charger, wait 20 minutes and try rebooting the phone without disconnecting it.

If this doesn't help, you probably need to look further for the problem.

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Xiaomi phone won't turn on? 3 proven ways to turn it on!

Very often, some time after purchasing a new smartphone, the user is faced with a situation where the Xiaomi phone does not turn on. We turned to the specialists of the ASC (authorized service center of Xiaomi) so that they could tell us working methods for restoring the phone at home.

To ensure completeness and relevance of the information, we additionally analyzed hundreds of real situations and reviews on w3bsit3-dns.com and other thematic forums, as well as in the MI community. The owners most often encounter problems: Redmi 3 / 3s, Redmi 4 / 4X, Redmi Note 4, Mi 5, Redmi 5A, Redmi 6.

Xiaomi phone does not turn on: 3 solutions

Detailed instructions. Relevance of information – January 2021.

Experience has shown that the most common problem with Xiaomi phones is the inability to turn on the device. If there was a mechanical impact, such as a strong blow, before the malfunction occurred, then everything is obvious. This is most likely internal damage to the board.

But what if the reasons are not so obvious and the phone stops working “by itself”? Let's look at the options why Xiaomi won't turn on, pointing out ways to solve them.

Deep discharge

Lithium batteries used in smartphones have a built-in charge controller. During deep discharge, it closes the battery power supply line. This is done to protect against capacity drop to a certain value so that the battery does not fail.

Therefore, when discharged, the phone may not turn on, even when connected to a charger. In this case, the signal LED will flash red. There are also cases when the white indicator flashes when pressed.

How to solve?

• Leave the phone on charge for a long time: from one to six hours. This time should be enough to bring the gadget out of a state of deep discharge.
• Try connecting the gadget to another, more powerful charger.
• Force charge the battery from a 5 volt power source, limiting the current to 300-350 milliamps.

Attention! Only qualified specialists should remove the battery from Xiaomi models with non-removable covers. Incorrect disassembly actions can lead to complete damage to the phone.

If you have experience, it is recommended that you only remove the back cover yourself, using detailed instructions.

Technical problem

Perhaps Xiaomi is fully operational, but power is not supplied to it due to a faulty cable or the charging unit is not powerful enough? Test them on another device.

If everything is in order, then the reason may lie in the power button. Assess its serviceability realistically and visually. The button should be elastic, not dented, and pressed with a light, subtle “click”.

Sometimes a non-original case prevents you from turning on your phone. Remove the case from the smartphone and try to launch it again.

The microUSB socket often fails. With rough use, it quickly wears out, the internal contacts move away from the landing pads on the system board.

Only professional repairs at a service center will help here.

Software failure

Critical software errors are a common reason why a Xiaomi phone won't turn on. They appear for various reasons. Here are some of them:

1. The operating system crashed during boot (the system is frozen).
2. The device was installing an update and shut down (the battery was low).
3. After installing TWRP.
4. Action of malicious virus applications.

Solution methods:

• Forced reboot. This is done by pressing the power button for a long time (about 10 seconds). The phone should emit a short vibration signal and start up.
• Reboot from the service menu. The engineering menu is entered by simultaneously pressing the power and volume up buttons. Next, you should turn off the device and try to turn it on again.
• Flashing. Installing a new version of Android with MIUI shell solves software problems.

In order to perform recovery using this method, you need to use special bootloader programs, for example, Mi Flash.

Source: https://xiaomishka.ru/pochemu-telefon-xiaomi-ne-vklyuchaetsya

Physical breakdown

Breakage of chips or sensors on the Xiaomi board is possible even if you have not dropped your smartphone or exposed it to water or extreme temperatures. This happens over time, degradation of materials occurs in all devices, and some conditions significantly accelerate it and first the brakes begin, and then complete inoperability occurs.

Probably, broken cells have appeared in the memory on which the boot file was written and now the processor cannot read them and freezes. It is necessary to conduct a complete memory diagnostic, but it is impossible to do this at home without additional equipment on a non-working phone, and this is the reason why the Xiaomi phone does not load beyond the logo.

Contact a certified repair center.

• How to remove the “Shot on Mi” logo from photos

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What to do if your Xiaomi smartphone does not turn on

Problems often arise with a phone immediately after purchase or some time after you start using it. In most cases, Xiaomi does not turn on. With the help of several restoration methods, the gadget can function again. The main thing is to find the cause of the Xiaomi malfunction.

Main reasons and solutions

The Xiaomi company produces high-quality products, which in some cases may still malfunction. Xiaomi Redmi 4x has received complaints about the device turning off for unknown reasons. Malfunctions may occur with Redmi 3, Redmi 5 and other models.

When problems arise with your phone, you need to check the warranty period . If the warranty is valid, the problem will be fixed by a specialist at the service center.

When a gadget does not turn on on the day of purchase, this may indicate a defect. In this case, the customer must replace the faulty device. When purchasing a product from a reseller, a second-hand device, or from an online store, there is a risk that problems may arise or be present in the device, which is not covered by a warranty.

In this case, you cannot count on free repairs. You can fix the problems yourself if they are common problems common to all Xiaomi models.

In addition, the phone does not turn on due to a sharp temperature change, a faulty battery, or moisture getting inside the gadget, which causes oxidation of the contacts and damage to the system board.

The SIM card can cause problems. To check that the phone is working properly, remove it and turn on the device again.

If the phone works, then check the SIM card. Plaque or oxides may short the contacts. The contact group can be cleaned with an eraser or cotton wool with alcohol. If these steps do not help, then check the SIM card slot. Oxides may also be present on it, and deformation of the elements is possible. They are straightened out and the phone with the SIM card is turned on. In some cases, a SIM card replacement is required.

Xiaomi Note 4x or Pro often does not turn on due to a damaged cable. Over time, it burns out and the phone does not turn on. Most often this happens in a place with a high load - a cable from a battery or USB. The integrity of the wires is checked by removing the cover and protective casing.

If there is a network break, the contacts are cleaned, soldered and insulated. The cable can be purchased at the store and replaced. When there is no experience in repairing such devices, contact the service.

Deep battery charge

Smartphones use batteries. which are made of lithium, with a built-in charging controller. It cuts off the electrical supply line to the battery during deep discharge. This function is necessary to protect the device from reducing the capacity below the permissible value, after which the battery stops working.

For this reason, the phone does not start when the charger is connected. In this case, the red indicator blinks, but there are situations when the light bulb blinks white.

To solve the problem you need:

• connect the gadget to another more powerful charger;
• charge the battery from a 5 V power source with current limited to 300-350 mA;
• Leave the phone to charge for 1-6 hours, which is enough to bring the device out of deep charging.

It is recommended to entrust the removal of the battery in Xiaomi models with non-removable covers to a specialist. Due to incorrect disassembly, the phone may be completely damaged. If the user has experience, you can remove the back cover following the instructions.

Faulty cable

In Chinese devices, the length of the plug may be less than the required value. In this case, the contacts will not reach the phone conductors.

Often the power cord is not connected all the way, trying not to damage the new device. The plug needs to be pressed harder for the phone to start charging, but do not overdo it. If the cable often flies out of the phone, then soon the device stops working.

Software error

Problems may be caused by:

• operation of applications with malicious viruses;
• operating system failure during boot;
• installing TWRP;
• turning off the smartphone when installing an update.

To solve problems, use a forced reboot. To do this, press the power button and hold it for about 10 seconds. The phone vibrates and the screen lights up. In addition, rebooting from the service menu will help.

To enter the engineering menu, you must simultaneously press the power and volume up buttons. After this, the device is turned off and turned on again. The gadget will become inoperative if the settings are set incorrectly in Service Recovery mode.

If the phone starts to hang, then a deep reboot is also used. In the old model, you can remove the cover, take out the battery, insert it back and turn on the device. Xiaomi Redmi 5 does things differently. The cover cannot be removed, so the power button is pressed for 10 seconds. After this, the phone no longer hangs.

Reset

The problem of turning off the gadget can be solved in this way, which has a significant drawback. During the procedure, all information will be deleted from the phone, including contacts. For this reason, before resetting to factory settings, you must back up your data and remove the memory card from the slot.

The algorithm of actions is as follows:

• press and hold the power button and volume down until the Mi5 splash screen appears on the display;
• hold down the volume key;
• enter Recovery and find the English language;
• Click Hard Reset.

Flashing the phone

Software problems that result in the gadget turning off and the LED blinking can be resolved by replacing the old firmware version with a new one. The steps are similar to resetting the settings, but with an additional step in the form of searching the Internet for the required program. It is downloaded from trusted sources or from forums, after checking that it is suitable for the selected gadget model.

Error report in the Xiaomi (Redmi) application, what is it and how to disable it

Discussion: 9 comments

1. Victor:
   02.11.2020 at 09:59

   Redmi not 8t, I went into the settings for software developers, selected the screen cutout, wanted to change it to another one, and got a black screen and boot, then I put it in recovery, I pressed reboot, and the same thing. What to do? What could it be? Tell me please

   Answer

2. Dmitriy:

   05.12.2020 at 10:42

   And if the smartphone rebooted during the update/reset, WHAT TO DO??? model Xiaomi redmi 9C

   Read also:  Huawei HiSuite for synchronization with PC: download, install, how to connect your phone to PC

   Answer

   MiMaster:

   09.12.2020 at 08:56

   Good afternoon, does it turn on? Or doesn't it even turn on? If it doesn’t turn on, there are 2 options: take the phone to a service center, where they will try to reflash it using a computer, or you can try to do a similar operation at home. However, I cannot give you advice on this part, I have little experience in this.

   Answer

The device is completely discharged

There is one point: if the charger or USB cable is damaged, the smartphone will not charge. Therefore, it is advisable to be absolutely sure of their performance.

Another nuance: hold the power button for about 20-30 seconds, this also sometimes allows you to revive the device.

Device hangs

This may include various kinds of glitches after flashing the firmware or a sudden shutdown. If you are sure that the device has enough power to start, but pressing the Power key does not do anything, try starting the device in Recovery mode. To do this, simultaneously press the volume up and Power keys, holding them down for a while.

If an image appears on the screen, consider half the job done. You can try removing your fingers from the buttons. If the smartphone boots, most likely it was a banal glitch.

If not and the screen saver is constantly hanging, reboot it (click on Power and hold until it reboots), then do the same, but as soon as the picture appears, remove your finger from the power button, but hold down the volume up key. This will launch Recovery Mode.

Choose English.

Then - Power Off to turn off the device. Alternatively, you can select Reboot to reboot.

In any case, after this the smartphone should boot. If this does not happen, while the recovery menu is loading, you can try resetting the data. Yes, all information on the device, alas, will be deleted, but there is a chance to revive the smartphone. To do this, after selecting English, click Wipe & Reset.

Then - Wipe all data.

Confirm deleting all data by selecting Yes.

Wait until the system is restored to its original state and select Reboot.

Detailed link to data reset.

You can try to recover, for which use the instructions from the 4pda forum specifically for your Xiaomi smartphone.

Power button doesn't work

Yes, this also happens: the smartphone turns off, but you can’t turn it on because the Power key doesn’t work. But in fact, Android has something in place for such cases.

Take the charger, connect your smartphone to it, press the volume up key, and plug the charger into the outlet. If the screen turns on, great, after that the recovery menu will be loaded.

In it, select English, and then Reboot.

The smartphone will reboot in normal mode.

Mechanical problems, moisture entering the device

In such cases, we can recommend contacting a service center for help. Few people can solve such problems on their own.

Source: https://fansitemi.ru/ne-vklyuchaetsya-telefon-syaomi-chto-delat/

Reasons why Xiaomi gets stuck on the initial logo

Unfortunately, the problem of eternal loading is relevant not only for Xiaomi smartphones, but also for other manufacturers producing Android devices. One good news: due to the prevalence of this problem, we have a clear list of reasons for its occurrence and options for solving it.

The most common reason can be confidently called an incorrectly performed flashing of the smartphone or an unsuccessful update . Its “popularity” is easy to explain - every day there are more and more owners of Xiaomi devices, and many of the new fans want to try their hand at upgrading their gadget. However, not everyone is able to carry out complex flashing manipulations on the first try.

Another similar reason is careless editing or even deleting important system files when using root rights . Inexperienced users can mistakenly touch files vital for the operation of the smartphone and end up with eternal loading.

Oddly enough, the most common reasons also include mechanical (hardware) problems . More often than not, being stuck on the Mi logo can mean the battery is worn out. Also, the inability to boot into the system may appear after a trivial fall of the smartphone.

Let’s not forget the opportunity to “catch” a serious virus , which can significantly “destroy” the integrity of the firmware. Yes, this option does not occur so often: after all, viruses in smartphones are a rare occurrence. However, this option is worth considering.

Reasons and why it turns on but does not load

If Android does not load on your smartphone or tablet when you turn it on, or the Android smartphone starts but does not go beyond the logo, then the reasons for this may be the following:

Errors when flashing firmware for a mobile gadget. These include:

installation of an inappropriate or damaged assembly, incorrect firmware order, power failure

Lack of memory. The system may not start or may boot very slowly because it may be low on memory. The solution may be to optimize applications and remove unnecessary data.

Incompatible with memory card. If the device turns on but does not boot completely, try removing the memory card and try to restart the mobile gadget.

See also: How to set a melody and ringtone for calls on Android

Hardware problems that appear after:

shock, falling, liquid ingress, exposure to extreme temperatures.

Damage to the power button or its cable, which “shorts” the device and it goes into a cyclic reboot, loading only up to the logo and then in a circle.

First you need to understand why the system does not boot.

How to minimize the threat of your phone freezing

At the beginning of the article, I wrote that it is impossible to completely guarantee the absence of freezes. But there are several simple ways to minimize risks.

Clearing cache and RAM : I have already described in detail how to clear the memory of a Xiaomi phone.

Timely software updates

This is the latest firmware version. Everything is simple here; with each new version of MIUI, old errors and glitches are corrected.

How to find out the MIUI version on Xiaomi:

• Click “Settings”.
• Select “My Device”.
• We look at the column “MIUI Version”.

Here you can see the current version of MIUI. Click “ Check for updates ” (Check), and if the system finds them, click “Install” .

Removing unnecessary applications and files

Try not to download unnecessary applications. The fact is that they can directly or indirectly affect the performance of your smartphone.

This is especially true for budget Xiaomi models. One of the obvious reasons for freezes may be a lack of internal memory on the device. Therefore, you should avoid “heavy” applications (taking up a large amount of memory).

The smartphone may freeze while playing games on the phone. This often happens due to the weak hardware of your device. In this case, you can reduce the graphic settings, if this does not help, simply delete the game.